Refund policy

Welcome to Wearfy. We want you to be completely satisfied with your purchase. If you are not entirely satisfied, we are here to help.

1. Returns Window

You have 30 calendar days from the date you received your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging with all tags attached.

2. How to Initiate a Return

To start a return, please contact our customer support team at support@wearfy.shop with your order number and reason for return. Once your return is approved, we will provide you with the exact return instructions and the return shipping address.

3. Return Shipping Fees

  • Incorrect, Damaged, or Defective Items: If you received a damaged, defective, or incorrect item, Wearfy will cover all return shipping costs.

  • Change of Mind / Standard Returns: If you are returning an item due to sizing preference or a change of mind, the customer is responsible for paying all return shipping costs.

4. Refunds Process

Once we receive your item, our quality team will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspection.

  • If your return is approved, we will initiate a refund to your original method of payment (Credit Card, PayPal, etc.).

  • You will receive the credit within 5 to 10 business days, depending on your card issuer's policies.

5. Restocking Fees

  • Restocking Fee: $0.00 (No Restocking Fee). We do not charge any restocking fees on returns.

6. Non-Returnable Items

Certain types of items cannot be returned, such as:

  • Gift cards

  • Personalized or custom-made items

  • Clearance or final sale items explicitly marked as non-returnable

Customer Support & Return Address

If you have any questions about our Return and Refund Policy, or need to send your product back, please reach out to our support team:

  • Store Name: Wearfy

  • Customer Support Email: support@wearfy.shop

  • Customer Support Phone: +1 (928) 638-5442 (Mon - Fri: 9:00 AM - 5:00 PM PST)

  • Return & Physical Business Address:

    Wearfy Returns Department

    189 The Grove Dr,

    Los Angeles, CA 90036,

    United States